Payment Policy

Payment Policy – Oud Al Abraz

At Oud Al Abraz, we offer secure and reliable payment options to ensure a smooth and safe shopping experience for our customers.

Accepted Payment Methods

We currently accept the following payment methods:
Cash on Delivery (COD)
Credit Cards & Debit Cards
UPI & Net Banking
Other secure online payment gateways as available at checkout
All online payments are processed through trusted and encrypted payment gateways to protect customer information.

Payment Security

We do not store or have access to your card or banking details.
All transactions are processed using industry-standard security measures.
Payment details are handled directly by the payment gateway provider.

Order Confirmation

Orders are confirmed only after successful payment (for prepaid orders).
For Cash on Delivery, orders are confirmed after order verification, if required.
In case of payment failure, the order will not be processed.

Pricing & Charges

All product prices are clearly mentioned on the website.
Any applicable taxes or shipping charges (if applicable) are shown at checkout before payment.
There are no hidden charges.

Failed or Duplicate Payments

If a payment is deducted but the order is not confirmed, the amount will be refunded automatically by the payment gateway as per their timeline.
For any payment-related issues, customers can contact our support team.

Contact for Payment Support

For any questions related to payments, please contact us:
📧 Email: support@oudalabraz.com
⏰ Response Time: 24–48 business hours