Terms & Conditions

Terms & Conditions – Oud Al Abraz

Welcome to Oud Al Abraz. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions apply to all users of the website, including browsers, customers, and visitors.
By using this website, you confirm that you are legally capable of entering into a binding agreement.
We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We make every effort to display accurate product descriptions, images, and pricing.
Slight variations in color, packaging, or fragrance notes may occur due to sourcing or display differences.
Fragrance preference is subjective, and individual experiences may vary.

3. Pricing & Payments

All prices are listed clearly on the website.
Applicable taxes and shipping charges, if any, are shown at checkout.
Payments are processed through secure and trusted payment gateways.

4. Orders & Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or verification issues.
Order confirmation will be shared once the order is successfully placed.

5. Shipping & Delivery

Orders are processed within the stated time frame.
Delivery timelines may vary depending on location and courier services.
We are not responsible for delays caused by external factors beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Due to hygiene reasons, opened or used fragrance products are not eligible for return unless damaged or incorrect.

7. Cancellations

Order cancellations are allowed only before shipment.
Once the order is dispatched, cancellation requests cannot be accepted.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Oud Al Abraj.
Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

Oud Al Abraz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Use of products is at the customer’s discretion and responsibility.

10. User Conduct

Users agree not to misuse the website or engage in any unlawful activities.
Any attempt to harm the website or brand reputation may result in restricted access.

11. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: support@oudalabraz.com